• Complex Navigation:
Users struggled with the app’s navigation, particularly within the settings and profile tabs, leading to a suboptimal user experience.
• Information Overload:
The current design of the app is overcrowded and overwhelming, making it difficult for users to quickly locate and access important features. To improve this, we should streamline the design, declutter unnecessary elements, and prioritize the most relevant information. This will allow users to easily find and interact with the key features of the app.
• Lack of Personalization:
Limited personalization options failed to cater to the diverse preferences of our user base.
• Security Concerns:
The visibility and management of security settings were not intuitive, raising user concerns.
